I wanted to buy tickets for my father-in-law and I to see tonight’s playoff game against the Red Bulls, but my computer (this was yesterday; I was at work) was not letting me do it.

I called DC United and left a message and got a personal call back from a fellow named James. He walked me through everything and when I still struggled (the trouble was, as it turned out, the office server wasn’t letting me get into Ticketmaster which… I probably shouldn’t be buying tickets at work anyway), he called back in response to my email and even gave me his direct number. And all this, even though I was upfront about intending to get the cheapest available tickets (he even told me which ones those were).

The game isn’t until tonight, but the folks who run the team are pretty awesome.